We want you to be happy with your purchase. If something isn’t right, please reach out—we’ll help.

Returns

You may request a return within 14 days of delivery for eligible items that are unused, unopened, and in their original packaging.

To start a return request, contact us with your order number and a brief reason for the return. If your return is approved, we’ll provide return instructions. Returns sent without prior approval may be refused.

Non-Returnable Items

For safety and quality reasons, opened consumable products (including coffee) are not eligible for return. The following are also not eligible:

• Gift cards
• Final sale items (if marked as final sale)

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and include photos of the item(s), the packaging, and the shipping label (if visible). When verified, we may offer a replacement, refund, or store credit depending on the situation.

Refunds

If your return is approved, refunds are issued to the original payment method after the return is received and inspected. Processing times may vary depending on your bank or card issuer. Original shipping charges are non-refundable, unless the issue was caused by our error.

Return Shipping

Return shipping costs are typically the customer’s responsibility unless otherwise required by law or confirmed by us in writing.